DMV Will Fix Mistake in Issuing 3 Million Real IDs Prematurely

Ameera Butt
May 23, 2019 - 4:22 pm



The DMV said Thursday it is in full compliance with the federal requirements for the Real ID.

They said they received approval from Homeland Security Wednesday.

Letters were going out to more than 3 million Californians who received a Real ID card prematurely this week.

The DMV says it's fixing a mistake now by sending out millions of letters with a return envelop so customers can send back the notice that counts as a secondary proof of residency.

Jaime Garza, spokesperson for the DMV, said "those who already have the Real ID and only presented one residency document, we made it easy for those folks to provide the second residency requirement that was required by the federal government."

Beginning this week, letters will be sent out to the Californians who only presented one residency document for their Real ID.

Garza joined KNX In-Depth Wednesday and says "those who obtained a federally compliant Real ID driver's license or identification card will be able to verify their address by checking a box on this letter, you're going to sign it, date it and then you're going to send it back to the DMV in a prepaid envelope an when you take this action, this will satisfy that second residency requirement  by the Department of Homeland Security and your file will be updated here at the DMV."

For those who have moved, Garza says the DMV letter will be forwarded to you.

Homeland Security determined earlier this year that the state DMV issued the cards before getting a second proof of residency from customers. You will need a Real ID if you want to board an airplane by October 2020, if you don't have a passport. 

In March, a state audit found the DMV did not prepare for long lines of customers who were looking to get Real ID's last year. 

Poor planning led to hours-long waits for people at the DMV.

A new finance department audit found the DMV had significant deficiencies when it came to planning and implementation for the rollout of the new drivers' licenses.  

Among the problems: outdated computers and issues with scheduling appointments.